Dispatch Supervisor

The Dispatch Supervisor is responsible for overseeing daily dispatch and receiving operations, ensuring accurate, timely, and efficient movement of materials and products. The incumbent will coordinate dispatch activities, manage documentation, supervise loading and receiving processes, and maintain inventory accuracy while ensuring compliance with company procedures and safety standards.

Key Responsibilities

• Supervise and coordinate daily dispatch and receiving operations.
• Ensure all outgoing deliveries are prepared, loaded, and dispatched accurately and on time.
• Verify and process delivery notes, invoices, dispatch documentation, and receiving records.
• Monitor incoming goods and ensure accurate receiving, inspection, and recording of stock.
• Maintain accurate inventory records and reconcile stock discrepancies.
• Coordinate with production, warehouse, and transport teams to ensure smooth workflow.
• Monitor vehicle loading activities and ensure adherence to safety and quality standards.
• Prepare and submit daily, weekly, and monthly dispatch reports.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Address operational issues and implement corrective actions where necessary.
• Train and guide dispatch personnel to achieve operational objectives.

Minimum Requirements

• Grade 12 / Matric certificate.
• 1–2 years’ experience in dispatch, receiving, warehouse, or logistics operations.
• Previous experience within the steel industry is preferred, particularly with companies such as RMS or similar steel manufacturing/distribution environments.
• Good understanding of dispatch and receiving processes.
• Computer literate with proficiency in Microsoft Office (Excel, Word, Outlook) and inventory/ERP systems.
• Strong administrative and documentation skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong attention to detail and problem-solving abilities.

Preferred Competencies

• Knowledge of steel products and related logistics processes.
• Leadership and supervisory skills.
• Inventory control and stock management experience.
• Strong organizational and planning abilities.
• Commitment to safety and operational excellence.

Salary

• Negotiable